FREQUENTLY ASKED QUESTION
SHIPPING:
1. How long will it take for my order to arrive?
Shipping times may vary based on your location, but you can expect to receive your order within 2-3 days. We offer a range of shipping options, including standard and express shipping, to ensure you receive your order as soon as you need it.
2. Do you ship internationally?
Yes, we do offer international shipping. Please contact us for more information on shipping rates and delivery times to your specific location.
ORDERS:
1. How do I place an order on your website?
Placing an order on our website is quick and easy. Simply add the products you want to purchase to your cart and proceed to checkout, where you will enter your shipping and payment information.
2. Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible. While we cannot guarantee changes can be made once an order has been processed, but we will do our best to accommodate your request.
PAYMENT:
1. What payment methods do you accept?
We accept a variety of payment methods, including credit cards, Paypal, Apple pay, Google pay, Afterpay, etc.
2. Is my payment information secure on your website?
Absolutely! Your security is our top priority, and we use the latest encryption technology to protect your payment information during transmission.
ACCOUNTS:
1. Do I need to create an account to place an order?
No, you can checkout as a guest. However, creating an account with us offers several benefits, such as Reward loyalty points, easy access to your order history, and the ability to track your order status.
2. How do I create an account on your website?
To create an account, simply click the ” REGISTER” button on our website and follow the instructions to enter your information.
PRODUCTS:
1. What are your eyelash extensions made of?
Our eyelash extensions are made from the highest quality synthetic silk. They are comfortable to wear, lightweight, and safe for even the most sensitive eyes.
2. Are your eyelash extensions suitable for those with sensitive eyes?
Yes, our eyelash extensions are suitable for those with sensitive eyes. However, if you have any concerns, we recommend speaking with a professional before using our products.
3. How long do eyelash extensions last?
With proper care and maintenance, your eyelash extensions can last for 4-5 weeks. We recommend touch-up appointments every 2-3 weeks to keep your lashes looking full and beautiful.
