SHIPPING policy
DOMESTIC (AUSTRALIA)
AUSTRALIA POST DOMESTIC:
All Australia Express Post Delivery times: 1 -3 business days.
Please note: During busy periods such as Christmas and New year, these times can increase. If it needs to arrive before a certain date, please contact us first before purchasing and confirm it can make it.
FREE DOMESTIC SHIPPING WHEN YOU SPEND THE BELOW:
Spend AUD$249 or more and receive free Express Shipping.
Spend AUD$49 or more and receive free Express Shipping (DIAMOND LEVEL ACCOUNT ONLY)
(Only available to parcels being shipped in Australia and not apply for Bulk-heavy-long Items. eg: Lash beds, Lash stools, Lash lights,…)
INTERNATIONAL (WORLWIDE)
DHL EXPRESS INTERNATIONAL DELIVERY TIMES:
NZ: 1-3 Business Days
US/CAN: 3-5 Business Days
UK: 3-5 Business Days
Europe: 3-5 Business Days
(Estimated transit time subject to customs clearance)
AUSTRALIA POST EXPRESS SHIPPING DELIVERY TIMES:
NZ: 5-10 Business Days
US/CAN: 5-10 Business Days
UK: 5-10 Business Days
Europe: 5-10 Business Days
(These shipping times are estimates only (not apply for Lash bed & Beauty bed, we cannot guarantee delivery within these time frames)
All international orders will incur shipping fee’s which will be calculated upon checkout.
Shipping rates vary depending on what country we are shipping to. The cost will display during checkout once your products and address has been input.
AUSTRALIA POST EXPRESS SHIPPING DELIVERY TIMES:
MK LASH FAN is not responsible for any additional customs charges or fees once your package has left our facility.
Customs charges and fees are the sole responsibility of the purchaser. If you need more information, please contact your local postal or customs office.
If you refuse to pay any additional fees, your package will be sent back to us, and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
For Lash Bed & Beauty Bed delivery:
PREPARING FOR FURNITURE DELIVERY
It is your responsibility to ensure that all furniture items will fit through any access points such as doorways, stairways, hallways, elevators and around corners into the desired location.
WHAT TO EXPECT ON DELIVERY DAY
An authorized individual must be present during your scheduled delivery window to accept and sign the delivery receipt. Customers are responsible for moving and installing Lash Beds into their salon space.
